Tommy Sherman daily monitors a helpdesk-provisioning queue for a large company. The current provisioning/user management system was written with homegrown software. It has not had a major update for several years. Each day, he is getting more and more frustrated. No matter how hard he tries, he cannot keep up with the increasing workload. New employees are screaming for their system ids and have no way of checking their id creation status. Existing employees are demanding timely updates to their ids when they transfer across business units. Ex-employees exist in the system months after departure. His frustrated manager will be meeting with him this afternoon to talk about his
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Most anyone whose kids have become teenagers over the last few years has almost certainly at least heard of “IM”. It’s become a verb among not only teens, but many adult surfers too. As in “IM me later!”. For anyone who doesn’t know, IM, or Instant Messaging, is software that lets people communicate over the Internet, well, instantly. Or nearly so – with only slight delays most of the time, instant messaging has always allowed users to type messages back and forth over the Internet. It’s a lot like passing a note in class, with new parts of a conversation added on to the end of previous parts. Yahoo Messenger was one of the first to offer both IM software and a lane on the information superhighway for IM messages to travel.
Years ago your credit score was a big secret, known only to a select few such as your mortgage and credit card companies. In 2000, Fair, Isaac Co., the major supplier of credit scoring software, announced they would begin sharing credit scores, also known as FICO scores, with consumers.
Would you give a long haired computer nerd $100.00 as an
‘investment’ in some new software they are working on ?
IBM Lotus Domino or Microsoft Exchange?
Several years ago Microsoft purchased Great Plains Software, then Navision (Denmark based software development company). At this time Great Plains Software already was active ERP applications consolidation player – it already acquired Solomon Software couple of years prior. Then in 2002 Microsoft released Microsoft CRM (Client Relation Management system). Also Microsoft decided to attack retail marked and acquired QuickSell (now Microsoft Retail Management System/ Microsoft RMS).